Find your country
Do we ship to you? Search the full list of destinations and see the carrier that delivers your order. Everywhere: 5–17 days, free.
237 destinations
Shipping
Free, tracked shipping on every order, everywhere we deliver — over 190 countries and territories, arriving in 5–17 days worldwide.
Do we ship to you? Search the full list of destinations and see the carrier that delivers your order. Everywhere: 5–17 days, free.
237 destinations
01
Every JuBeauty order ships free of charge, with tracking, to more than 190 countries and territories — no minimum spend. Orders are packed and dispatched within 1–3 business days, and delivery typically takes 5–17 days worldwide from dispatch.
In each destination your parcel is handed to a trusted local carrier for final delivery — the regional overview below shows who delivers where.
02
Our worldwide delivery estimate is 5–17 days for all destinations, counted from the day your order is dispatched. Most parcels arrive well within this window; customs processing or peak seasons can occasionally add a few days.
03
Orders are packed and dispatched within 1–3 business days (weekends and public holidays excluded). During launches or sale periods, processing can occasionally take a little longer. You will receive a confirmation email when your order is placed and a second email with tracking once it ships.
04
Every order ships with a tracking number, sent to you by email at dispatch. Paste it on our Track your order page to see live status. Please allow 2–5 days for the first tracking scan to appear — parcels are moving even before the carrier registers them.
05
International orders may be subject to import duties, taxes, or handling fees levied by the destination country. These charges are determined by your local customs authority and are the responsibility of the recipient.
06
Need to correct your shipping address? Contact us at support@jubeauty.store as soon as possible — we can update the address any time before the order has shipped. Once a parcel is with the carrier, we are unable to redirect it.
07
If your tracking has not moved for 15 days (beyond our 5–17 day estimate), or your order arrives damaged, contact us with your order number and (for damage) a photo. We will investigate with the carrier and arrange a replacement or refund in line with our Return & Refund Policy.
Send us your order number and we will track it down for you.
support@jubeauty.store